Infrastructure Maintenance

Scheduled Maintenance Report for UserVoice

Completed

The scheduled maintenance has been completed.

Posted Dec 01, 2018 - 23:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 01, 2018 - 22:00 EST

Scheduled

We will be applying configuration changes to two of our backend components to allow for better resiliency. The required restart coinciding with the configuration change may introduce a few brief periods of system slowness or unavailability. We will be closely monitoring to ensure this is as brief as possible.

Posted Nov 20, 2018 - 08:30 EST

This scheduled maintenance affected: Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming), Email (delivery), Search, and User Analytics.