{
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    "name": "UserVoice",
    "url": "https://status.uservoice.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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  "incidents": [{"name":"Intermittent Slowness in the Application","status":"resolved","created_at":"2026-11-08T08:00:00.000-05:00","updated_at":"2026-11-08T09:01:11.076-05:00","monitoring_at":null,"resolved_at":"2026-11-08T08:00:00.000-05:00","impact":"none","shortlink":"https://stspg.io/3rgbn52rmjd8","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-08T09:01:10.987-05:00","reminder_intervals":null,"id":"ntp97p81wdqt","page_id":"v46xg3ljl03j","incident_updates":[{"status":"resolved","body":"Earlier today, some users may have seen intermittent slowness or brief hangs while using UserVoice. We traced this to degraded performance on one of our database servers. The issue was not a full outage, and no data was lost.\n\nOur engineering team resolved the issue, and performance is back to normal. We’ll keep monitoring to make sure everything stays stable. We’re sorry for the disruption, and thank you for your patience.","created_at":"2026-11-08T09:01:11.065-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T09:01:11.065-05:00","display_at":"2026-11-08T08:00:00.000-05:00","deliver_notifications":false,"tweet_id":null,"id":"j6zlz7lx1804","incident_id":"ntp97p81wdqt","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Site Outage","status":"resolved","created_at":"2026-02-03T08:20:47.731-05:00","updated_at":"2026-02-03T10:17:19.716-05:00","monitoring_at":"2026-02-03T08:20:47.915-05:00","resolved_at":"2026-02-03T10:17:19.696-05:00","impact":"minor","shortlink":"https://stspg.io/v76ztfhjvbhq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-03T08:20:47.717-05:00","reminder_intervals":null,"id":"zcwx5zb6yvmy","page_id":"v46xg3ljl03j","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-02-03T10:17:19.696-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-03T10:17:19.696-05:00","display_at":"2026-02-03T10:17:19.696-05:00","deliver_notifications":true,"tweet_id":null,"id":"35qrgfcvwdqf","incident_id":"zcwx5zb6yvmy","custom_tweet":null,"affected_components":[{"code":"k9tnc0g2g3w7","name":"Helpdesk API","old_status":"operational","new_status":"operational"},{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"operational","new_status":"operational"},{"code":"4bd5l1zxrtbh","name":"Web Portal (subdomain)","old_status":"operational","new_status":"operational"},{"code":"pjzv3r8gfpy8","name":"Widgets","old_status":"operational","new_status":"operational"},{"code":"n38dml0b9krw","name":"Email (incoming)","old_status":"operational","new_status":"operational"},{"code":"k682rhfg661f","name":"Email (delivery)","old_status":"operational","new_status":"operational"},{"code":"fc0kb1wh12k5","name":"User Analytics","old_status":"operational","new_status":"operational"},{"code":"skjcbxqtqk8q","name":"Search","old_status":"operational","new_status":"operational"},{"code":"16pcjpv4l02s","name":"UserVoice API","old_status":"operational","new_status":"operational"},{"code":"z128cqpsyfp5","name":"Email \u0026 Password Authentication","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Email notifications should be fully recovered now. Continuing to monitor and verify.","created_at":"2026-02-03T09:14:59.650-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-03T09:14:59.650-05:00","display_at":"2026-02-03T09:14:59.650-05:00","deliver_notifications":true,"tweet_id":null,"id":"rjvh0d37br6c","incident_id":"zcwx5zb6yvmy","custom_tweet":null,"affected_components":[{"code":"k9tnc0g2g3w7","name":"Helpdesk API","old_status":"operational","new_status":"operational"},{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"operational","new_status":"operational"},{"code":"4bd5l1zxrtbh","name":"Web Portal (subdomain)","old_status":"operational","new_status":"operational"},{"code":"pjzv3r8gfpy8","name":"Widgets","old_status":"operational","new_status":"operational"},{"code":"n38dml0b9krw","name":"Email (incoming)","old_status":"degraded_performance","new_status":"operational"},{"code":"k682rhfg661f","name":"Email (delivery)","old_status":"degraded_performance","new_status":"operational"},{"code":"fc0kb1wh12k5","name":"User Analytics","old_status":"operational","new_status":"operational"},{"code":"skjcbxqtqk8q","name":"Search","old_status":"operational","new_status":"operational"},{"code":"16pcjpv4l02s","name":"UserVoice API","old_status":"operational","new_status":"operational"},{"code":"z128cqpsyfp5","name":"Email \u0026 Password Authentication","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"UserVoice had a database cluster crash that caused an outage this morning.\nThe service has recovered, however email notifications may be laggy while internal recovery completes.","created_at":"2026-02-03T08:20:47.915-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-03T08:20:47.915-05:00","display_at":"2026-02-03T08:20:47.915-05:00","deliver_notifications":true,"tweet_id":null,"id":"l2m05lvk0gc5","incident_id":"zcwx5zb6yvmy","custom_tweet":null,"affected_components":[{"code":"k9tnc0g2g3w7","name":"Helpdesk API","old_status":"operational","new_status":"operational"},{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"operational","new_status":"operational"},{"code":"4bd5l1zxrtbh","name":"Web Portal (subdomain)","old_status":"operational","new_status":"operational"},{"code":"pjzv3r8gfpy8","name":"Widgets","old_status":"operational","new_status":"operational"},{"code":"n38dml0b9krw","name":"Email (incoming)","old_status":"operational","new_status":"degraded_performance"},{"code":"k682rhfg661f","name":"Email (delivery)","old_status":"operational","new_status":"degraded_performance"},{"code":"fc0kb1wh12k5","name":"User Analytics","old_status":"operational","new_status":"operational"},{"code":"skjcbxqtqk8q","name":"Search","old_status":"operational","new_status":"operational"},{"code":"16pcjpv4l02s","name":"UserVoice API","old_status":"operational","new_status":"operational"},{"code":"z128cqpsyfp5","name":"Email \u0026 Password Authentication","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Portal (subdomain)","created_at":"2013-08-15T15:56:30.925-04:00","updated_at":"2024-08-04T00:00:02.511-04:00","position":1,"description":"subdomain.uservoice.com","showcase":false,"start_date":null,"id":"4bd5l1zxrtbh","page_id":"v46xg3ljl03j","group_id":null},{"status":"operational","name":"Admin Console","created_at":"2013-08-15T15:54:18.330-04:00","updated_at":"2026-01-20T10:44:04.612-05:00","position":2,"description":"Your account dashboard/settings","showcase":false,"start_date":null,"id":"68qt1vltn3jp","page_id":"v46xg3ljl03j","group_id":null},{"status":"operational","name":"Email \u0026 Password Authentication","created_at":"2025-04-02T13:22:02.261-04:00","updated_at":"2025-04-04T14:39:51.076-04:00","position":3,"description":"Email and password authentication throughout UserVoice for those that have it enabled. 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We are still actively monitoring and investigating.","created_at":"2026-01-20T08:55:36.210-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-20T08:55:36.210-05:00","display_at":"2026-01-20T08:55:36.210-05:00","deliver_notifications":true,"tweet_id":null,"id":"pwfzq85q1g21","incident_id":"wt0fbvdvfhxy","custom_tweet":null,"affected_components":[{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Admin Console","created_at":"2013-08-15T15:54:18.330-04:00","updated_at":"2026-01-20T10:44:04.612-05:00","position":2,"description":"Your account dashboard/settings","showcase":false,"start_date":null,"id":"68qt1vltn3jp","page_id":"v46xg3ljl03j","group_id":null}]},{"name":"Admin Settings","status":"resolved","created_at":"2026-01-20T08:28:54.307-05:00","updated_at":"2026-01-20T08:28:54.363-05:00","monitoring_at":null,"resolved_at":"2026-01-20T08:28:54.352-05:00","impact":"none","shortlink":"https://stspg.io/q9w9cvgnp79p","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-20T08:28:54.302-05:00","reminder_intervals":null,"id":"mg7qwt0rdhlt","page_id":"v46xg3ljl03j","incident_updates":[{"status":"resolved","body":"We are investigating why our admin settings pages are currently unavailable. Please stand by.","created_at":"2026-01-20T08:28:54.352-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-20T08:28:54.352-05:00","display_at":"2026-01-20T08:28:54.352-05:00","deliver_notifications":false,"tweet_id":null,"id":"fkslxzxgqcxc","incident_id":"mg7qwt0rdhlt","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Experiencing Timeouts: Admin Console and API May Not 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results.","created_at":"2025-04-30T10:32:42.057-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-30T10:32:42.057-04:00","display_at":"2025-04-30T10:32:42.057-04:00","deliver_notifications":true,"tweet_id":null,"id":"zj9xbzvkmbdm","incident_id":"3frx68ycdqlz","custom_tweet":null,"affected_components":[{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"major_outage","new_status":"major_outage"},{"code":"16pcjpv4l02s","name":"UserVoice API","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-04-30T10:13:40.050-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-30T10:13:40.050-04:00","display_at":"2025-04-30T10:13:40.050-04:00","deliver_notifications":true,"tweet_id":null,"id":"3nymhzsqdlts","incident_id":"3frx68ycdqlz","custom_tweet":null,"affected_components":[{"code":"68qt1vltn3jp","name":"Admin Console","old_status":"major_outage","new_status":"major_outage"},{"code":"16pcjpv4l02s","name":"UserVoice API","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-04-30T10:12:14.988-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-30T10:12:41.788-04:00","display_at":"2025-04-30T09:40:14.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"qjn3fndgjgkq","incident_id":"3frx68ycdqlz","custom_tweet":null,"affected_components":[{"code":"68qt1vltn3jp","name":"Admin 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