All Systems Operational

Web Portal (subdomain) Operational
Admin Console Operational
Email & Password Authentication Operational
UserVoice API Operational
Helpdesk API Operational
Widgets Operational
Email (incoming) Operational
Email (delivery) Operational
Search Operational
User Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - This incident has been resolved.
Feb 3, 10:17 EST
Update - Email notifications should be fully recovered now. Continuing to monitor and verify.
Feb 3, 09:14 EST
Monitoring - UserVoice had a database cluster crash that caused an outage this morning.
The service has recovered, however email notifications may be laggy while internal recovery completes.

Feb 3, 08:20 EST