All Systems Operational

Web Portal (subdomain) Operational
Admin Console Operational
Email & Password Authentication Operational
UserVoice API Operational
Helpdesk API Operational
Widgets Operational
Email (incoming) Operational
Email (delivery) Operational
Search Operational
User Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Portal Uptime (subdomain.uservoice.com)
Fetching
UserVoice API
Fetching
Web Portal Response Time (subdomain.uservoice.com)
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Marketing Site Uptime (www.uservoice.com)
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Helpdesk API
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Nov 8, 2026

Resolved - Earlier today, some users may have seen intermittent slowness or brief hangs while using UserVoice. We traced this to degraded performance on one of our database servers. The issue was not a full outage, and no data was lost.

Our engineering team resolved the issue, and performance is back to normal. We’ll keep monitoring to make sure everything stays stable. We’re sorry for the disruption, and thank you for your patience.

Nov 8, 08:00 EST

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.