UserVoice Status

All Systems Operational

Web Portal (subdomain) Operational

Admin Console Operational

UserVoice API Operational

Helpdesk API Operational

Widgets Operational

Email (incoming) Operational

Email (delivery) Operational

Search Operational

User Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Portal Uptime (subdomain.uservoice.com)

Fetching

UserVoice API

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Web Portal Response Time (subdomain.uservoice.com)

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Helpdesk API

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Marketing Site Uptime (www.uservoice.com)

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Past Incidents

Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

Unavailability of UserVoice Portal

Resolved - UserVoice experienced slowness and unavailability for users attempting to access the UserVoice Site/Portal. API/Ticketing/Emails where unaffected.
Mar 29, 09:30 PDT

Minor Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Mar 29, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 08:00 PDT

Scheduled - We will be performing some minor updates to our load-balancer infrastructure. Our systems are fault-tolerant and this will be a rolling update, so no customer impact or downtime is expected.
Mar 26, 04:35 PDT

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.