UserVoice Status

All Systems Operational

Web Portal (subdomain) Operational

Admin Console Operational

UserVoice API Operational

Helpdesk API Operational

Widgets Operational

Email (incoming) Operational

Email (delivery) Operational

Search Operational

User Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Portal Uptime (subdomain.uservoice.com)

Fetching

Web Portal Response Time (subdomain.uservoice.com)

Fetching

Marketing Site Uptime (www.uservoice.com)

Fetching

Helpdesk API

Fetching

UserVoice API

Fetching

Past Incidents

Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

Errors in UserVoice

Resolved - This incident has been resolved
Sep 21, 14:38 PDT

Monitoring - We are seeing everything working as expected again, but will continue to monitor closely.
Sep 21, 10:04 PDT

Update - We are continuing to investigate this issue.
Sep 21, 10:02 PDT

Investigating - We are investigating database issues, and will keep you updated as we work to resolve.
Sep 21, 08:33 PDT

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

500 errors in the admin console and web portal

Resolved - This incident has been resolved.
Sep 13, 11:41 PDT

Monitoring - A fix has been implemented and we are monitoring the results
Sep 13, 10:38 PDT

Investigating - We are currently investigating reports of 500 errors showing in the UserVoice admin console and web portals.
Sep 13, 10:26 PDT

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.