All Systems Operational

Web Portal (subdomain) Operational
Admin Console Operational
Email & Password Authentication Operational
UserVoice API Operational
Helpdesk API Operational
Widgets Operational
Email (incoming) Operational
Email (delivery) Operational
Search Operational
User Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Routing Maintenance Nov 28, 2026 14:00-17:00 EST

UserVoice will be performing some backend routing and DNS maintenance during this window. While the service should remain up, there may be some brief periods of instability.
Posted on Nov 12, 2026 - 08:57 EST
System Metrics Month Week Day
Web Portal Uptime (subdomain.uservoice.com)
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UserVoice API
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Web Portal Response Time (subdomain.uservoice.com)
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Marketing Site Uptime (www.uservoice.com)
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Helpdesk API
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Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

Intermittent Slowness in the Application
Resolved - Earlier today, some users may have seen intermittent slowness or brief hangs while using UserVoice. We traced this to degraded performance on one of our database servers. The issue was not a full outage, and no data was lost.

Our engineering team resolved the issue, and performance is back to normal. We’ll keep monitoring to make sure everything stays stable. We’re sorry for the disruption, and thank you for your patience.
Nov 8, 08:00 EST

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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