UserVoice Status

All Systems Operational

Web Portal (subdomain) Operational

Admin Console Operational

UserVoice API Operational

Helpdesk API Operational

Widgets Operational

Email (incoming) Operational

Email (delivery) Operational

Search Operational

User Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Portal Uptime (subdomain.uservoice.com)

Fetching

Web Portal Response Time (subdomain.uservoice.com)

Fetching

Marketing Site Uptime (www.uservoice.com)

Fetching

Helpdesk API

Fetching

UserVoice API

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Past Incidents

Dec 17, 2018

No incidents reported today.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

We are investigating elevated 500 errors

Resolved - This incident has been resolved.
Dec 7, 14:33 PST

Monitoring - UserVoice appears to have been the target of a Distributed Denial of Service (DDoS) attack using the HTTP HEAD method.
We have temporarily blocked this method while we investigate the source more fully. The application functionality should be fully restored at this time.
Dec 7, 13:19 PST

Investigating - We are currently investigating reports of 500 errors. We will keep you updated as we work to get this resolved.
Dec 7, 13:02 PST

Dec 6, 2018

No incidents reported.

Dec 5, 2018

Database Upgrade

Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 16:00 PST

Scheduled - We will be performing a database upgrade of one of our clusters. We do not anticipate extended downtime during the upgrade process. Customers may experience degraded performance during the maintenance period.

Thanks!
Dec 3, 11:47 PST

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.