We have identified the cause of this performance issue, and implemented additional measures to prevent this from happening in the future.
If you have additional questions about the cause of the problem and the steps we have taken, please reach out to us at firstname.lastname@example.org
Aug 16, 10:03 PDT
Performance issues are mitigated, but we are monitoring the status.
Aug 16, 07:28 PDT
We are experiencing increased DB load, which is resulting in timeouts for some requests. We will be providing updates to this status as we investigate, thanks for your patience.
Aug 16, 07:13 PDT