All Systems Operational
Web Portal (subdomain)   ? Operational
Admin Console   ? Operational
UserVoice API   Operational
Helpdesk API   Operational
Widgets   ? Operational
Email (incoming)   Operational
Email (delivery)   Operational
Search   Operational
User Analytics   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Portal Uptime (subdomain.uservoice.com)
Fetching
Web Portal Response Time (subdomain.uservoice.com)
Fetching
Marketing Site Uptime (www.uservoice.com)
Fetching
Helpdesk API
Fetching
UserVoice API
Fetching
Past Incidents
Dec 17, 2018

No incidents reported today.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 14:33 PST
Monitoring - UserVoice appears to have been the target of a Distributed Denial of Service (DDoS) attack using the HTTP HEAD method.
We have temporarily blocked this method while we investigate the source more fully. The application functionality should be fully restored at this time.
Dec 7, 13:19 PST
Investigating - We are currently investigating reports of 500 errors. We will keep you updated as we work to get this resolved.
Dec 7, 13:02 PST
Dec 6, 2018

No incidents reported.

Dec 5, 2018
Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 16:00 PST
Scheduled - We will be performing a database upgrade of one of our clusters. We do not anticipate extended downtime during the upgrade process. Customers may experience degraded performance during the maintenance period.

Thanks!
Dec 3, 11:47 PST
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.