Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2021 - 12:00 PDT
We will be improving internal fail-over capabilities and upgrading key components of our infrastructure. Our previous fail-over test revealed a potential weakness in one of our components, and this window will be used to apply a fix for that issue. No significant impact is expected.
Posted Oct 07, 2021 - 11:11 PDT
This scheduled maintenance affected: Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming), Email (delivery), Search, and User Analytics.