Infrastructure Issue
Incident Report for UserVoice
Resolved
This incident has been resolved.
Posted Aug 25, 2023 - 13:13 EDT
Monitoring
We have mitigated DB issue and are monitoring to confirm.
Posted Aug 25, 2023 - 10:32 EDT
Investigating
We are currently investigating an infrastructure issue causing errors and slow performance.
Posted Aug 25, 2023 - 09:58 EDT
This incident affected: Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming), Email (delivery), Search, and User Analytics.