Email Provider Incident

Incident Report for UserVoice

Resolved

This incident has been resolved.

Posted Jun 09, 2022 - 12:41 EDT

Monitoring

Provider has recovered, and we are monitoring to ensure stability.

Posted Jun 09, 2022 - 09:31 EDT

Identified

Our primary application e-mail provider (Mailgun) is currently experiencing a partial outage. This is causing delays in the processing of incoming and outbound UserVoice application emails.

Emails are being cached and should not be lost with this incident.

Posted Jun 09, 2022 - 09:13 EDT

This incident affected: Email (incoming) and Email (delivery).