Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2019 - 18:00 PST
After analysis of system stability issues that occurred on February 2nd, we are performing some infrastructure changes to increase resilience of our backend systems. This change may cause a few brief periods of slow responses or request timeouts. Will be closely monitoring and endeavor to minimize any potential impact.
Posted Feb 04, 2019 - 12:30 PST
This scheduled maintenance affected: Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming), Email (delivery), Search, and User Analytics.