Infrastructure Maintenance

Scheduled Maintenance Report for UserVoice

Completed

Infrastructure Changes have been completed.

Posted Feb 07, 2019 - 21:36 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 07, 2019 - 21:00 EST

Scheduled

After analysis of system stability issues that occurred on February 2nd, we are performing some infrastructure changes to increase resilience of our backend systems. This change may cause a few brief periods of slow responses or request timeouts. Will be closely monitoring and endeavor to minimize any potential impact.

Posted Feb 04, 2019 - 15:30 EST

This scheduled maintenance affected: Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming), Email (delivery), Search, and User Analytics.